KYC & AML Policy

Purpose of This Policy

This page describes how VegasNow handles identity verification (Know Your Customer) and anti-money laundering (AML) procedures. These measures exist to protect both the platform and its players from fraud, identity theft, and financial crime. Every player on vegasnowapp.net is subject to these requirements regardless of deposit amount or account activity.

VegasNow operates under a licence issued by the Curaçao Gaming Control Board (Licence No. OGL/2024/164/0246). Our KYC and AML procedures are built to meet the obligations set by that licence and by applicable international anti-money laundering standards. We treat compliance as a permanent obligation, not a one-time checkbox.

Who Must Verify

Every player who registers on vegasnowapp.net must complete identity verification before their first withdrawal is processed. The verification requirement may also be triggered at any point during account activity — for example, when a deposit threshold is reached, when account details are changed, or when our risk monitoring systems flag unusual patterns. There is no exemption based on account age, deposit method, or VIP status.

Players under the age of 18 are not permitted to register or play on the platform. Age verification is a mandatory part of the KYC process, and any account found to belong to an underage individual will be closed immediately with funds returned where legally required.

Documents We Require

To complete verification, players must submit clear, legible copies of the following documents. All submissions are reviewed by our compliance team and must match the information provided during registration.

• Proof of Identity — a valid passport, national ID card, or driving licence showing your full name, photograph, and date of birth.
• Proof of Address — a utility bill, bank statement, or government-issued letter dated within the last three months showing your name and residential address.
• Proof of Funds — bank statements, e-wallet screenshots, payslips, or other documentation demonstrating the legitimate origin of funds deposited on the platform.

Players can upload documents through their account dashboard. Our team may request further documentation if the initial submission is unclear, expired, or does not match account records.

Verification Timeline

We aim to complete the review process as quickly as possible once all required documents have been submitted. The platform does not guarantee a fixed processing time, but most verifications are handled within a few business days. Players can track the status of their verification through their account settings.

Withdrawals will not be processed until verification is fully complete. If documents are rejected, the player will be notified with a reason and given the chance to resubmit. Accounts that remain unverified after repeated requests may be restricted or closed in line with our terms and conditions.

AML Monitoring

VegasNow operates transaction monitoring systems designed to detect patterns associated with money laundering, terrorist financing, and other financial crimes. These systems run continuously across all deposits, withdrawals, and gameplay activity on the platform. Flagged activity is reviewed by our compliance team before any action is taken.

Transactions that raise concern may result in a temporary hold on withdrawals, a request for further documentation, or a report to the relevant regulatory authority. We are legally obligated to file suspicious activity reports where required and may not be able to inform the affected player that a report has been made.

Record Keeping

All KYC documents, transaction records, and verification correspondence are stored securely and retained for the period mandated by our licensing conditions and applicable anti-money laundering regulations. Access to these records is restricted to authorised compliance personnel only.

After the required retention period has passed, records are deleted in accordance with our data retention practices as described in the Privacy Policy on vegasnowapp.net. We do not retain personal documents longer than legally necessary.

Player Responsibilities

Players are required to provide accurate, truthful information during registration and verification. Submitting falsified documents, using another person’s identity, or attempting to circumvent verification procedures will result in immediate account closure. Any funds associated with fraudulent activity may be withheld as permitted by our terms and applicable law.

If your personal details change — name, address, or contact information — you are responsible for updating your account promptly. Failure to maintain accurate records may delay future withdrawals or trigger a new verification request.