Responsible Gaming

Our Position

VegasNow hosts over 12,000 games including high-volatility slots, progressive jackpots, and live dealer tables. We built the platform to be entertaining — but we are clear-eyed about what casino gambling involves in practice. Sessions can produce extended losing streaks, and the temptation to chase a result is real. We take that seriously.

VegasNow operates under a licence from the Curaçao Gaming Control Board (Licence No. OGL/2024/164/0246). Our licensing conditions require us to provide responsible gambling tools and to act when player behaviour suggests harm. These are not optional features — they are built into the platform by design.

Tools Available to Players

Every registered player on vegasnowapp.net has access to the following tools through their account settings:

• Deposit Limits — set daily, weekly, or monthly caps on how much can be deposited
• Loss Limits — automatic stops when a defined loss threshold is reached in a given period
• Session Time Limits — automatic logout when a set playing duration is reached
• Cooling-Off Periods — temporary suspension of deposits and gameplay for a chosen duration
• Self-Exclusion — full account suspension for a set period up to permanent closure

These tools are accessible at any time without needing to contact support. Changes to deposit and loss limits that reduce your allowance take effect immediately; increases are subject to a waiting period.

Recognising Harmful Patterns

Casino games on vegasnowapp.net are not suitable for every player or every session. The following patterns are worth taking seriously if they apply to you: depositing more than you planned in order to keep playing, feeling restless or irritable when not gambling, playing with money set aside for bills or other obligations, or hiding the amount you have spent from people close to you.

None of these on their own are proof of a problem. But any of them is a reason to pause and reassess. The organisations listed below exist for exactly this situation — you do not need to be in crisis to reach out to them.

Support Organisations

The following services are free, confidential, and available to anyone in Australia:

• Gambling Help Online – gamblinghelponline.org.au — 1800 858 858 — free 24/7 helpline, live chat, and self-help modules
• BetStop – betstop.gov.au — the National Self-Exclusion Register that blocks you from all Australian licensed online wagering services in one step
• Gambler’s Help – gamblershelp.com.au — free counselling, financial advice, and family support across Victoria
• Lifeline – lifeline.org.au — 13 11 14 — 24/7 crisis support for anyone in distress

All four are accessible without an account or registration. If you are concerned about your gambling, reaching out earlier rather than later produces consistently better results.

Account Controls

Players can close their VegasNow account at any time through the profile settings section of the site. Self-exclusion locks the account for the chosen period and cannot be reversed until that period ends. During self-exclusion, no deposits, wagers, or bonus claims can be made, and marketing communications are suspended.

If you prefer a temporary break rather than full closure, the cooling-off option suspends account activity for a shorter period while keeping your data and balance intact. Both options are available without contacting support — they are built directly into the account dashboard.

Age Restriction

VegasNow is an 18+ platform. vegasnowapp.net is intended solely for adults of legal gambling age in their jurisdiction. We do not publish content aimed at minors and do not knowingly collect data from anyone under 18. Age verification is enforced through our KYC process, and any account found to belong to an underage individual will be closed immediately.

If you share a device with young people, use the parental controls available through your device operating system or browser to restrict access to gambling-related sites. Third-party filtering software such as Net Nanny or Qustodio can also block access to online gambling platforms.